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Title: Appraisal System and Institutional Productivity:
Other Titles: A Case Study Stanbic Bank Uganda (Wandegeya Branch)
Authors: Ekwee, Stephen
Keywords: Appraisal System
Institutional Productivity
Stanbic Bank Uganda
Issue Date: Jul-2008
Publisher: Kampala International University, College of Humanities and Social Sciences
Abstract: The research was mainly to examine appraisal system and institutional productivity in Stanbic Bank Limited ( Wandegeya Branch) The objectives were to identify the methods of Appraisal, Hurdles in the appraisal system and appraisal factors in the Stanbic Bank (Wandegeya Branch.) From the study findings it was revealed that call satisfaction survey, multi-rater method are appraisal methods in Stanbic Bank. It was also revealed from the findings that inappropriate final judgment, delay in feed back, leakage of information were some of the hurdles in the appraisal system. Response to the appraisal development plan (PDP), ability to deliver bad news criticizing weak performance were appraisal factors considered during the appraisal system. Recommendations were made which included: The encouragement of 360 evaluation/appraisal system which involved the views of stake holders outside the bank for instance customers. Another recommendation was to award appraisal duties to appraisers who have enough job knowledge on the job being evaluated. Final internal evaluation was recommended instead of sending appraisal reports to the Head Office at Crested Towers or the Mother Bank Standard Bank in Johannesburg for final judgment.
Description: A Research Report Submitted To the School Of Business and Management in Partial Fulfillment for the Requirement of a Ward of a Bachelor of Human Resource Management of Kampala International University
Appears in Collections:Bachelor of Human Resource Mangement

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