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Title: Employee training and staff performance in selected telecommunication companies in Mogadishu Somalia
Authors: Sheikh Hassan, Abdullah Omar
Keywords: Employee training
Staff performance
Telecommunication companies
Issue Date: Oct-2011
Publisher: Kampala International University, school of Economics and Management
Abstract: The study looked at the Employee Training and Staff Performance in Selected Telecommunication Companies in Mogadishu- Somalia. The study of the objectives is to determine the level training and staff performance in selected telecommunication companies in Mogadishu Somalia The main Purpose of the study was to determine the relation between of employee training and staff performance in selected telecommunication in Mogadishu Somalia The study was conducted through descriptive survey and correlation research design Questionnaires methods were used to collect data from the respondents; self-administered questionnaires were ideal. The questionnaires comprised of both closed-ended and open ended questions. Out of the 134 questionnaires distributed, the researcher only receives 100 questionnaires back and I used in this study sampling procedure was Simple sampling technique is technique that selects a sample without bias, Conclusion and the key findings of the study reveal that; the employee performance can improve after undergoing training, the employee training has a positive impact on the level of staff performance due to the high rate of the respondents who agreed with this issue, the rate of the relationship between staff and their performance is very high, that there is an impact of employee training in telecommunication companies in Mogadishu — Somalia as realized by the employees and the management, among others The study therefore recommends that; the telecommunication companies should emphasize the importance of employee training to all their employers, should introduce compulsory employee training where necessary, companies should carry out employee training of various ways in a way that will benefit the company by increasing its performance, and also the telecommunication companies should improve on the employee salaries in order to avoid company brain drain after the employee training as this wastes resources.
Description: A Thesis Presented to the School of Postgraduate Studies and Research Kampala International University Kampala, Uganda in Partial Fulfillment of the Requirement for the Degree Master of Business Administration
Appears in Collections:Master of Business Administration - Main and Ishaka Campus

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